[Resolved] Flipkart — marq microwave got internal rust in 9 months | |
I purchased the marq by flipkart 20 l solo microwave oven (Mm720cxm-pm /mm720cxm-pmt, pearl white/white) on delivered on dec 09, 2019. Because of the extreamly poor built quality, the internal cavity is full of rust and coating falling apart in 9 months. I have attached invoice copy, pictures of the product condition. I have also attached the picture of my 3 yrs old ifb microwave (Silver) for comparison. I raised concern with marq warranty team, they raised 3 technical tickets to jeeves for technician visit. Technician clearly mentioned that there is no part replacement that can fix the issue. The whole microwave needs to be replaced for resolution. I kept on contacting marq warranty support and they create same technical ticket again and again and there is no resolution since 9th dec. I have attached my email communication with marq and the jeeves technician ticket screenshot mentioning rust issue cannot be fixed. I need this taken care of immediately as i am trying to get this done from 2nd september and on the 28th sept i am going out of station for 2 months and the warranty will run out in dec 20. Was this information helpful? | |
Oct 6, 2022 Complaint marked as Resolved The faulty item was returned and I was provided full refund. Flipkart customer support has been notified about the posted complaint. Verified Support Sep 22, 2020 Flipkart Customer Care's response We will revert on it.
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