[Resolved] Flipkart — Moto E (2nd) Gen 3G

Tayaru

from Visakhapatnam, Andhra Pradesh

Address:

Bangalore, Karnataka

We have purchased on line a Moto E(2nd Gen)3G vide your Invoice No:BLR_WLFD[protected] on 15.3.2015 for Rs 7029/-. The same has been delivered to the following address: A.Srinivasarao MIG-10, APIIC Colony, Ramanayyapeta Kakinada-533005, A.P As the same is not working and as there is no authorised dealer at Kakinada, we have taken the set to the Authorised Service Centre of Motorola at Rajahmundry on 18.6.2015. They said there is some problem with the software and have reinstalled the same and returned it at free of cost as it is in the warranty period. Now again the same problem and the mobile is not getting opened.Also we find that the battery gets discharged by the morning despite the same has been charged in the earlier night. Please advice as to what has to be done to get repaired or replaced as there is now Authorised Service centre at Kakainada

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Complaint marked as Resolved

Verified Support

Jul 10, 2015

Flipkart Customer Care's response Dear Tayaru, Greetings from Flipkart.com! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID: Registered Phone Number: Email address used while placing the order: We look forward for your reply.