[Resolved]  Flipkart — non redressal of consumer problems

Address:

Kolkata, West Bengal

ordered two screen guards for Sony Xperia ZR (OD[protected]) Had some urgency to get this order within a time line. Received message that one of the product (tracking ID : FMPP[protected]) was out for delivery on last Sunday (3rd Aug).. but, later received a message that due to vehicle breakdown product couldn't be delivered on the same day (message received at 2:30 PM).. ultimately the order got delivered on 6th Aug.. after three days delay.. I have sent several mails to Flipkart asking for delivery.. but no one answered why is it delaying for three more days..!! Flipkart seemed to be least interested in customer grievances..!! if one product is out for delivery and vehicle breakdown at 2:30.. attempt should have been made to deliver through different vehicle on the same day.. provided, that the urgency has been repeatedly informed to them.. but it took another three days to ship the order again..!!