[Resolved] Flipkart — Not ready to return the product | |||||
I bought Samsung Galaxy J7 from Flipkart for 1499 Rs. I had gone through reviews of the phone on you tube before buying it and after that only I bought it. When I got the phone, checked its camera quality, both the rear and front cameras are worst and this feature was the priority for me. The phone's back button also doesn't respond quickly. I followed multiple times with Flipkart but these people are not ready to return the phone and neither they are giving me any alternative as in if I can return this and buy another phone. I have kept the phone as it is since I have got it, I didnt use it at all. I am really frustrated buying it from Flipkart. If you guys are listening and if customers are important than your sellers then kindly return the phone or give me an alternative to buy another phone. Please respond at the earliest. Was this information helpful? | |||||
Jun 4, 2016 Complaint marked as Resolved resolved Verified Support Sep 21, 2015 Flipkart Customer Care's response Hi Gunjan,
Customer has come back on the same case:
Resolution / Info provided :
Customer post and link
Link:
Post:
Verified Support Sep 21, 2015 Flipkart Customer Care's response Dear Customer,
Greetings from Flipkart.com!
We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details :
Order ID:
Registered Phone Number:
Email address used while placing the order:
We look forward for your reply.
Verified Support Jul 06, 2016 Flipkart Customer Care's response As per update refund is already given
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The order number is OD[protected], My contact details are: [protected]@gmail.com, contact no-[protected]
Please note that I want to return this product. kindly resolve it at the earliest.
Thank you.