[Resolved] Flipkart — Ordered Goods cancelled before shipment | |||
Hi Order No.: OD[protected] Worst Experience ever expected from Flipkart. The product got processed until packing, but before the shipment of the product I got a message saying that your “Shipment is returned”. I did not cancel my order or I did not ask them to cancel my order. But without my interference they have returned my product before the shipment. The authorized company sent a mail to my mail id, saying that “We regret to inform you that our courier partner was unable to deliver following items in the Order OD[protected]. Please note that we have cancelled following items.” In the website, before we order for any product they ask us about the postal code verification to check whether they can deliver the goods to the respective address or not. After this address check is completed, then they will take the order to deliver the goods. This check was also completed, when I was ordered the goods. I really don’t know the reason, why they have cancelled my order and if they don’t want to deliver the product to the customers, why did they give the offers to attract the customer. Just because they want to increase the site hits and they want more visits to their sites. Its just a cyber crime and I want action to be taken against this kind of fraud sites. Request you to kindly eradicate this kind of online shopping websites and take action as per the cyber law. Thanks Venkata Chary Devarakonda [protected] Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Verified Support Sep 02, 2015 Flipkart Customer Care's response Tried calling customer to inform due to price error the shipment was cancelled but no response form customer hence mail sent and closing the case.
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