Flipkart — product delivered with defect | |
Hi team I brought a mobile micromax canvas infinity pro from flipkart, the order id is od[protected] the delivered mobile have an issue with mic and while calling the receiving person not able to hear the voice properly and i gave the same as a complaint but the technician who visited the home does not even listen to us what is the problem and he told that everything looks fine and he not even answer our question and left the house now we are not able to reach any customer care via email or call to give this as complaint i am wondering why flipkart doing such a service the mobile mic is not working properly then why the technician not even listen to us i need you to help to resolve the issue If the issue is not resolved then i failed the complained because if the mobile is handover to the service center then the can easily find that the mic is the problem And its know to everyone that flipkart cheating the customer Better we can have a call to discuss on this issue This is one of the worst services from flipkart not even understand what is the issue customer is facing Without understanding the issue, simply giving a resolution statement How you are expecting that customer will accept if the defected product is delivered I am not sure why you doing such service I am really getting frustrating on this issue You are not serving free of cost to the customer, you have to satisfy the customer for the amount they have paid I am wondering why you are delivery defect product to the customer and nothing fixed by a technician and you are mentioned that technician was fixed the issue, if i have the issue then i can contact the service center This is really not acceptable service from filpkart I need proper resolution need to be taken for this issue I hope you have understood the problem Was this information helpful? | |
Flipkart customer support has been notified about the posted complaint. Verified Support Jul 11, 2020 Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Micromax Canvas Infinity Pro (Black, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
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