Flipkart — purchase of sony portable charges CP-F5/LC/ULA from flipkart

Address:

Mumbai City, Maharashtra

I had purchased a 10000 mah sony power bank model CP-F5/LC/ULA for Rs.1499/- from FLIPKART delivered on 19.01.2015. My order no is OD[protected] and tax invoice no is 2835. When I tried to put a USB cord in the charger port for the first time, the whole USB port went inside the power bank. When contacted the Sony Service centre as per the instructions of FLIPKART customer care represenatative, he informed that the said power bank supplied to you is "duplicate" and not a original sony make. We have also showed the same to Sony India Pvt.Ltd Main service center at Andheri East, who too confirmed the same and showed certain logos and marks on the box which proves it to be duplicate. They instructed us to take up the matter with FLIPKart authorities as the said duplicate power bank was supplied by FLIPKART and not purchased from authorised sony center. We request you to please take up the matter of said Power Bank backqith FLIPKART and pay back Rs.1499/- paid by me . It is very surprising that a online shopping site like FLIPKART is supplying the goods without checking its genuineness while getting it from the suppliers. This not only malignes name of FLIPKART but also a reputed company like Sony India P Ltd. Please take up necessary steps to make good the loss borne by me and refund the said amount at the earliest. with regards, ADITYA KELKAR [protected]