[Resolved] Flipkart — Rejected return request and not providing refund | |||||
Dear sir, I have purchased moto e3 power mobile from flipkart vide order no. Od[protected]. It was received on dated 18.04.2017 with 10 days replacement/return policy. But, when raised a request of replacement and asked for refund on dated 24.04.2017. Flipkart rejected my request that there is not any return policy & they could not provide me refund. Since, i already purchased another mobile (Samsung j5 (2016) from flipkart. I don't need moto e3 power & want to return the same. Kindly, do the needful & resolve my issue and arrange to provide me refund of the same. Was this information helpful? | |||||
Jun 1, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support May 01, 2017 Flipkart Customer Care's response We are sorry. We can only provide replacement as per our 10 days replacement policy. We cannot initiated refund. Same has been conveyed to the customer by our team. Closing the complaint from our side.
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