Food Panda — food not delivered despite payment in advance

Address:

New Delhi, Delhi, 110085

T is very sorry to inform you that you people are operating online cheating racket for delivery food by accepting money through paytm and after taking money into your account you people stopped responding.
Today i had ordered one kari paneer on your app food panda and also paid the requisite amount through my paytm app.
At about 90. Pm i have received the message that your order is conformed by tawa kitchen and instructed me to tack my status at the attached link.
At the time of placing my order it was assured me that my order will be deviled with in 45 minutes.
After waiting for one hour i started tracing my order on the link provided to me and i got the information that my order is on the way and i got the name and contact number i. E [protected] named rajesh sonu now and i tried continuously but that basted did not pick my phone and now at about 11.15 pm he started disconnecting my calls.
Mr service provider you did not take this complaint seriously as you have insulted me by not supplying the food despite accepting advance money, due to that act i have to feel insulted before my guests and immediately rushed at near by market for available dinner.
I am going to delete your food panda application from my phone as it has happened twice with me and after deleting this application i will surely lodge complaint with cyber cell delhi police for operating cheating site.
You are also directed to return my amount immediately which i had paid at the time of placing my order through paytm app otherwise i will also file suit for recovery with damages in civil court.
I will also put on google site that you people are cheater as when i tried to contact you through your customer care no[protected]. I have received the message that this number is not valid, it is very surprising that as the said number is picked from google and you people intentionally given wrong contact number which also come under the provision of cheating and fraud