Food Panda — made a order with online payment no delivery

Address:Ghaziabad, Uttar Pradesh, 201009
Website:Foodpanda

I have made a order and made online payment and no rider reached restaurant malgudi hut crossing republic ghaziabad restaurant made the order ready they were showing rider chandan in there app they called him and rider decline for delivery and i am waiting for these # for the food and restaurant is closed they left the order with gaurd bur no customer service from food panda no chat no number working useless service best is zomato or swiggy if you order with food panda then be ready to be starving.
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Payment through phone pe app
online payment, order does not received at delivery address and delivery executive not in contact.
Food- butter chicken
Restaurant- kanikas chicken
phone pe -[protected]

I ordered two items on foodpanda app at 3.59 pm am still I m waiting of my order, no any update found and track track order system same screen for order time to till time 7.26 payment also done, how to get my order or money
Order code ijet-21yb
& ijet-m0se

My food panda account is banned and im unable to contact customer care or any offers. I do not know the reason for what they have banned my account. Kindly unblock my account.
Acc mobile no - [protected]
When the coupon code is entered the apply coupan column the reply that i get is that your account is banned.whenever i enter the OLA app you show me the coupns of food panda, but when the coupans are applied the reply is that your account is banned.
My account has been banned and I havent received any refund after cancellation of my order. It showed a message which said you will receive you refund in around a week but now almost 15 days padt i haven't received refund.

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    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information