Food Panda — Nothing mention on the website

Address:

New Delhi, Delhi

I was provided with coupon which when trying to order did not work out. After talking to customer care I founf out that support staff Shiva tried to explain me that website might not be working at their end, which I found out after talking to Ajay Senior manager customer care I was given option that next order would be given off as per the voucher. My concern is they dont mention that their website might not be functional during payment and if this happens customers should call customer care. None of this happens with any website in India. I had to sleep with a lot of guilt tonight that people are being fooled around without any information on their domain. However I had paid total amount (without coupon being applied). Its depressing to see the common man being fooled with such big ventures. I want to sue them as inappropriate information on public domain and penalize them just because these are people responsible for making people sleep without food