Food Panda — order canceled by foodpanda and did not received the money or any confirmation or msg

Address:Pune, Maharashtra, 411060
Website:Food panda

This is the first time i have order on food panda. The first order has been cancelled by restaurant after doing the payment and when i tried it again, i order briyani i got the confirmation i did online payment which has been confirmed as well but after few minutes when i checked my order it is showing that payment is not confirm yet and my order has been canceled again and i haven't received any msg or refunding amount. Such a pathetic service and i need my money back.
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Worst ever experience as i tried using foodpanda to order my food and since last 1hr i am waiting and still now my order has not been confirmed but the second i order they deducted money, .my order number is n7bqv2xp...
Is it the best customer service they talk about.

Hi Team,

What is the status of my order?.In App it's showing Delivered one hour before
but still i haven't received any food.
What is fake site you are running, where my money, where my food???????????

I will highlight this in social media, if need i will go to consumer forum .

Thanks,
Somen Maity
m-[protected]
Dear Sir/Mam,

Please note last Saturday i have order some food at your app, pay by net banking, payment is deducted my account but order is not delivery and your app show order is delivers .

i am very upset this kind of your service .

please refund my amount in my account

order code : n1dy-xjp0
I have ordered my food at 7.32pm this evening[protected] now it's 9.00pm still live status saying that chef is at work, what kind of restrarunt takes this much time for one order, still I didn't receive my order.
My order was cancelled but I have not got my money back. Please refund me.
I'm a new Food Panda user and I am not being able to use any coupons. A message stating, "Sorry, you do not have any coupon." is displayed every time I enter a code. This is very annoying. I tried Zomato and it worked fine for me. Please fix this issue or I'll have to uninstall this app as it is not being useful at all.

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    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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