Food Panda — Please do not order any food from foodpanda - no food delivered (amount paid online - no refund provided)

Address:110078
Website:www.foodpanda.in

On 30th May 2017, I had placed an order for Dinner at 07:30pm through Foodpanda for Rstaurant named as Tandoori Thekaa (Uttam Nagar, Dwarka).

I paid Rs.760/- for entire order and received a sms as confirmation for the order. It was informed that the delivery will take 60 minutes to deliver the food.

I waited for 1:30 hrs and did not received the food.

Then, I tried the contact number:[protected] several times to track the order. It was informed that this contact number is wrong number.

Even till 11:30 pm, the food was not delivered even after lot of followups.

I was continuously asking them to cancel the order and refund entire amount. But, they had not cancelled the order, nor delivered the order and also not refunded the amount.
I was fooled by ordering through Foodpanda, my family sat for more than 03 hours hungry and finally we made separate order through nearby restaurant and ate the food.

Foodpanda is fooling customer and they have become big cheaters.
Was this information helpful?
No (0)
Yes (0)
Food Panda customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Food Panda
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    945
    Pending
    0
    Resolved
    64
    Food Panda Phone
    +91 12 4614 9200
    Food Panda Address
    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
    View all Food Panda contact information