Food Panda — refund not processed-food panda

Address:	New Delhi, Delhi, 110064
Website:	Food Panda

I placed an order on food panda on 3rd october which is order id r9lb-a4hf for 802.20rs. The order was not fulfilled and cancelled. The customer service team informed me that refund is initiated and money will be refunded in 7-10working days. Even though it wasn't acceptable i agreed. However after 5 days when i enquired i was told due to some tech issue refund request was not processed and they would process it again. After 3 more days i was told money would be in my account in 2 days... When it didn't come in 3 days i emailed them and he informed me that refund request was not processed due to tech issue and he would raise the request and now after 17 days it will take another 10days to get my own money which i paid for the services that was never provided. That day i had to spend double money since when order got cancelled frpm here i orderd from zomato but at least i was thinking i will get my money however this is just pathetic and not acceptavle.