Food Panda — refund not receive in my account

Address: Mumbai City, Maharashtra, 400069

Dear sir,

I have made order on 23.09.2018 order no. X0kv-guus. Order was pending for almost more then 1.30 hrs. After that i have cancelled my order. They mailed me on 25.09.2018 at 12.02 am. That they will credit refund amount in 7 to 10 working day. But still i have not recived my refund amount. I have mailed twice but no response from there side.
Kindly do needful as urgent
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7 Comments

Comments

My order on;#z5ex-1rt7 foodpanda was placed on 04 the October 2018 at 09:11 pm order was not delivered but when i check chef at work showing
So request you all to look into the matter seriously & provide my order back asap on high priority or refund my money.

Regards, Ubedulla abdul...

I order my food at 7.2 pm still I didn't get my order, on the time of order it was showing 45 min delivery time.

I tried to contact customer care for the same but no luck.

I tried on chat support as well but chat channel not getting open.

Service is worst.
Bakwas customer service no response I am continuously asking about ma refund in the chat support but no one der to resolve the issue

Just informing we are checking and no response

Is this the way the customer is handle

Cancelling the order without our permission no refund till now

What a worst experience
I have orderd from food panda app make the complete online payment
I haven't received my order and restaurants as well as food panda no one is responding
Actually there is no way to contact food panda
Contact no from Google is always switched off
I have orederd food eorth Rs 420 from foodpanda.. He is cancelled my ordee without any reason and not guve my refund.. I have paid me by phonepe
My food panda order code is r5ss-gcf0

After waiting for more than a hour I received the message that idery delivered but there is no delivery guy arrived. I checked at my apartment reception and no food panda boy had come. Pathetic service. My and my family's last order from food panda.
I have experienced this 2 times that my money got deducted but order was not delivered and if I'm chatting with the person related they are not solving the problem instead just asking me to wait wait wait... I want my money back ASAP

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    Pisces Eservices Pvt. Ltd., Plot No. 82A, Sector 18, Gurgaon, Haryana, India - 122015
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