Domino's Pizza India, — late and damaged delivery

Mohak Tyagi

from Bengaluru, Karnataka

Address:

Uttar Pradesh

I odered country special cheeze burst with buy one get one offer at 8:45pm....i received the order at 9:40pm...i paid the delivery boy the biling amount.he didnt provide me the bill as he had mis placed it..secondly it was not the order i placed..he delivered me simple country special pizza...i called the frenchise up for replacement the they replaced and then again it took more then an hour to deliver the second pzza..they delivered it at11:00pm..they refunded me the amount i paid for the pizza..!! but again it was damaged pizza i told the delivery boy that it is damaged he said contact the frenchise i m getting late...after waiting for 2.5hrs i got nothing but my amount back..disgusting service...damaged pizzas deliverd twice on a roll..and then again i told them that it is damaged he said that tomorow we wil deliver the same order to your place...can i know delivering the piza on d next day for free is a compansation??? i waited for 2.5 hours nd i have nothing to eat as the pizza box lid is stuck with cheeze and the base is availabe to eat...
Mohak Tyagi
[protected]
agra
order no-bill not provided

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Comments

kritika iyer

from Mumbai, Maharashtra

Same is the case with me. I had ordered for a pizza at 9: 00 pm. Domino's had told that the delivery would take approximately an hour. They did not deliver the pizza on time. I waited till 10: 30 pm. The pizza was delivered at around 10: 40 pm.
The Domino's pizza center at Malviya Nagar, Jaipur hardly pick up calls. I tried their no's several times but no avail.
Their service is simply pathetic.
I simply had no option but to return the pizza. Had i known previously, I would have cooked dinner on time.
If this continues to happen, they would simply lose customers.

Kritika

amanr

from Coimbatore, Tamil Nadu

I usually order pizza 1ce or twice a week..since this scheme of buy 1 get 1 launched, one cant expect to have pizza before 1-2 hour, and when got, it would be cold, toppings would be less, sometimes overbaked.
Today on 14-08-13 i orderd medium pizza at 9 pm and the delivery boy came at 12 in the midnight at my door..i was very angry and refused to take it..when i contactd at store (indira nagar), i dint get any satisfying answer..whats the use to make such schemes i[censored] cant handle it..may be there was no1 to cook food for me at my home..may be i was hungry..who is going to compensate this.??.stop this scheme or learn to handle it..

Aman

Dehradun