Foodpanda — debited money not refunded more than a month

Address:	Chennai, Tamil Nadu, 600024
Website:	www.foodpanda.in

I have order food for rs.499.79 on 28th oct 2018 and the order has been placed and suddenly due to technical issue the order cancelled automatically.
From that day i have raising chat support for a month. Still i didnt receive my money. They are cheating the customer by having our money and not refunding back. I need the total money with the interest payback.