[Resolved]  Ford — Ford Figo Door & Door Glass Noise

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi, Dear Concern, After five months of pathetic & worst service experience from Noida Ford I am bound to write here that I am totally unsatisfied with Ford service assurance as I have lodged my complain to Noida ford almost 5 months back & my car is just 11 month old now that doors & door glasses of my car is making irritating noise continuously, car power window glass making trouble while closing & I have dropped my car to service center more then 10 times in this period for same issue but still they are unable to find the exact problem & did not able to resolve it I request them to call Ford service engineer to check my car & identify the exact problem but at the same time they denied. Even they repaired all the doors of car in warranty but still unable to rectify the issue & expert of service center told me that in Indian roads such noises are common & we can't resolve it & other told this is Ford car material problem this can not be resolved. 2nd issue after 3rd service of my car now I am getting mileage of 12km/l in Ford figo ZXI diesel model which was around 18-19 km/l before service for this also they tried 4-5 times but again fails. For mentioned issues I was visiting every Sunday to service center since 4 months & in between dropped my car 3 times for 3-5 days to service center also even I was now feeling harassed & not able to do some personal work as every time they take my car & again fails to resolve the issue. After harassment's of five month I am waiting for final call from Ford India if this will not resolve in a week time I'll go for Consumer court & also will make a big dent in Ford India as this complain I will share with my all Company employee (Nestle India Ltd) of India & Global & assuring you this will make big dent in ford car sale. Manoj [protected] Car No. UP 14 BZ 4459