Ford India — Ford assured insurance not settling as per policy

Address:

Bhopal, Madhya Pradesh, 462023

I am a Ford loyal customer and purchased my 3rd ford vehicle but this service level discourage me to remain loyal for long. I love ford as a brand but find it disappointing at service level.
Vehicle no MP04 CP 0934, Fiesta Classic Titanium
My Policy no. FBA/[protected]

Vehicle is submitted for repair since 13.06.16 but our insurance is settled as per the policy explained to us. Hence we are not getting our vehicle back sin 25 days.
Is it justified to put us in problem for such a long time. Why should we suffer.

Regards,
Sidhamuni Thombre
[protected]