Ford India — Issue Regarding cars engine oil

Address:

Mehmood manzil kothi rani dulhan amir nishan

I had my FordEcosport serviced at the authorized ford service center on 25 of September and month after that we realized that our car was showing a sign of*Change engine oil*continuously and the mileage of the car was also reduced from 27kmpl to 17 kmpl within a month.When this problem persisted for a long time I took my car to the service center to tell them my issue and requested the sales manager and the manager present at the time to look after my issue, instead of looking solution for my problem the manager or sales executive named Mr.Narender Singh was very rude to me he was giving me absurd examples to me and he was leady bothered in listening to mh issue and tried enough to justify his point.Instead of listening to my problem he was more interested in proving his points right and talking to me in a unprofessional manner.My humble request to ford india is to Immediately take action against absurd people working in the sector
This incident is from Shivang ford
Situated at Aligarh, Uttar pradesh