Ford India — Missing parts

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201010

Hi Team,

I have purchased a brand new ford ecosport (Trend - Diesel) yesterday from Noida ford under name of Priyanka Singh. I have booked ford trend as per the features mentioned under brochure provided by ford representatives, and i selected trend model as per my choice.

Now after delivery, i can see several features are missing (back tray, driver seat height adjustment, back wiper). Ford representatives are saying its as per new features in brochure for 2017, and they are also not aware about it.. But no one informed me about changes in new model, so that i can re-verify my requirements and make necessary amendments. Also how is it possible that ford representatives are also not aware about the changes in model.

Seeking a prompt response from ford team, and fix this issue.