Ford India — Vehicle Malfunction after periodical service

Address:642002
Website:www.india.ford.com

I left my vehicle for periodical service on 16-Mar-2016 at Rajshree Ford, Coimbatore (Mettuplayam Branch) and I was advised that my car is in excellent condition when I took back the vehicle.

But immediately on the next day, 17-Mar-2016 my cars torque totally drained and the Engine check warning lamp started to blink.

I took to nearby service - Rajshree Ford, Coimbatore (Thaneerpandhal Branch) and no rectification was done rather than deleting the error code from the ECM. Then I experienced the same problem with in next 15Kms.

Then I was advised to bring the vehicle to Rajshree Ford, Coimbatore (Mettuplayam Branch) on 18-Mar-2016. I took the vehicle immediately where I was said that the 2nd valve fuel injector has some problem and it has to be changed which costs Rs.16, 000 + Labour Charge.

I have done all the periodical services perfectly with the same branch - Rajshree Ford, Coimbatore (Mettuplayam Branch) on time and the vehicle has hit a very low mileage of 21, 000 Kms in 4 years.

When the vehicle was in an excellent condition on 16-Mar-2016. How could the injector get worn on the very next day that is on 17-Mar-2016?
I can’t afford such a huge cost immediately after the periodical service which cost me Rs.4, 420/- already.

Kindly advice me what is to be done as the problem raised only after the periodical service.
Was this information helpful?
No (0)
Yes (0)
Ford India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information