Fortis Healthcare — Billing Issue

Address:Vasant Link, new delhi

I was admitted to Fortis Flt. Lt. Rajan Dhall Hospital Vasant Kunj New Delhi on 14 Dec 2021 and Discharge on 15 Dec 2021 for Varicos vein treatment by Microwave ablation/RA[censored]nder policy no .[protected]. Health India TPA approved Rs 140, 000/- vide HI-NIA[protected] as granted payment enclosed. But hospital charged me Rs 20652/- on total bill of Rs 147651/- . I am senior citizen it is very difficult for me to bear this amount.
I come know that bill department charges Rs 16000/- for Microwave Therapeutic Antenna under Other Procedure instead of Surgery. In Other Procedure Dietician Visit, Admission Charges, Documentation Charges, TPA processing charges and Diet charges for which I have to bear the expenses mentioned in TPA approval.
Kindly do the needful at the earliest and oblige.
With Regards
Prabir Kumar De
UHID 11445605
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Fortis Healthcare customer support has been notified about the posted complaint.
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Dear Prabir,

We sincerely regret the inconvenience that you have experienced.
We request you to email us your contact details at [protected]@fortishealthcare.com so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare

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