[Resolved]  Fortis Healthcare — Denying of Admission/Bed Over 3 Months

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir I am an Orthopedic referred case from ECHS AWHO Greater Noida. I had deposited 'Approval for Unlisted Procedure / Implant / Test at ECHS Empanelled Hospital (Appx 'A') duly completed 'Part II-Endorsement by CC Polyclinic' on 23rd April 2014 to Mr. Rakesh (M-[protected]), dealing staff of ECHS at Fortis Hospital, B-22, Sector - 62, Noida. I received a call from Mr. Rakesh at 1.26 pm on 24th April intimating that my surgery case (Approximately Rs 75, 000/-) had been got approved by competent authority. Since then I tried my best to contact all the dealing persons of Fortis Hospital, Noida like Mr. Pankaj, Bed In charge (M-[protected]), Ms. Ankita Coordinator to Director Mr. Sandhu, who never put extension call in my respect to Director (Land line[protected], Bed Coordinator Mr. Sahjad (M-[protected]) to get a bed for admission but in vain. Every time reply was the availability of bed will be informed to me through my mobile No [protected] which never happened as of now. If Fortis Hospital could not manage a bed over more that 3 months, then there must be some alternative like to transfer the case to some other local empanelled hospital where bed is available and patient be kept informed. I doubt if approval of Appx 'A' by competent authority, as mentioned earlier will stand accepted till this time i.e. over 3 months. I already mailed to this effect on 24th April 2014 in the same mail id as above, no reply received. Will anybody tell me when my admission will be confirmed as my condition is deteriorated worse to worst day by day? Mr. Arun Debnath Flat No: 2D-301, Gurjinder Vihar (AWHO) Pocket: P-5, Sector: Chi – 1 Greater Noida – 201 310 Dist: GB Nagar State: U.P. Mobile: [protected] Email: ps.[protected]@indiaexpocentre.com
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Fortis Healthcare customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    684
    Pending
    25
    Resolved
    364
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information