Fortis Healthcare — dr. Rwman Abhi misconduct

Yesterday my 75 years old father visited your gurgaon hospital with my mothsite listedwas diagnosed with infection a week ago by dr. raman at his home clinic. She visited him as her condition was worsened cos of the antibiotics prescribed by him (despite highlighting that antibiotics doesn't suit her) The visit was post seeking the appointment however needless to mention it was notional as despite the appointment, people are made to wait indefinitely until doctor is available. There is no obligation to honour the appointment or keep customer's of whereabout or potential delay.That's an irony of medical services in India. But what really grieved us was doctor raman abh's arrogant and humiliating behaviour. We pay premium to visit big hospitals with the assurance that services shall not be compromised and we will be taken care of with ease and respect. He not just yelled at my parents for expressing their discomfort in waiting but pushed them further down in the order of the queue. I don't know who has given him this authority but it is totally and we demand an apology from him.Need management to look into the matter and revert.
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Fortis Healthcare customer support has been notified about the posted complaint.
Oct 11, 2014
Updated by Kiran Chandola
Name of the doctor: Raman Abhi senior consultant fortis
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Comments

It's a shame that a patient going through a pain, waiting to see a doctor with a prior appointment has to face doctor's tantrum. And we put doctors next to God. Where is the humility and sense of duty and above all humanity. The doctor has forgotten that he is throwing his weight on the senior citizens. Mr doctor we are paying for your service so better listen to your customer if you can not behave as a responsible physician/human being
I am very surprised to note such an uncalled for behaviour of Dr. Raman Abhi.

He might be good in his field but that doesn't mean that he has a right to disrespect & humiliate anyone. He should have given extra attention & regard to Sr. Citizen patient.

I feel that he must learn how to respect Patients & people who go to him with blind faith.

He should not be in illusion that he is the only internal medicine Dr. in this entire universe.

He must apologise to them & ensure that he doesn't exhibit such behaviour with anyone.

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