Fortis Healthcare — Ipd refund not received

In this regard, it is submitted that I was admitted at Fortis Hospital, Mohali on 25.07.2023 for Sinus and DNS Surgery with treating doctor as Dr. Ashok Kumar Gupta .

The hospital asked to deposit Rs 3000.00 as cash which will be refunded in cash if bill amount is less since my treatment was covered under Oriental Insurance.

I was discharged on 26.07.2023 and whole of the expenses were covered under the insurane. Upon discharge, the IPD discharge team refused to refund Rs. 3000.00 in cash.They said the amount shall be credited into my account. I submitted bank details to the IPD team upon discharge.

Till now, the refund amount has not been initiated by the hospital and IPD refund team does not even pick u the call.

You are requested to reply why cash was not given at that time? Whyrefund has not been initiated yet ? Immidately refund Rs 3000.00.

Akhil Gupta
UHID 12552516