Fortis Healthcare — Not admitting a emergency patient

Address:Fortis Bannerghatta road near iim

I went to Fortis healthcare in Bannerghatta road today. The nurse asked me about the problem and i confirmed that I'm covid positive. She immediately asked me to leave and will not accept any patients with covid. I explained that i have breathing trouble and was not attended. She asked me to find another hospital and leave there. My friend spoke to the receptionist as to why they are not giving any emergency care and the receptionist cut the call right away without letting the person on the other side speak and did not raise it with the doctor. I had to go to another hospital for emergency.
They could have atleast done the emergency need since I complained about breathing issue but asked me to go out. I will never go to Fortis hospital again. I believe this is wrong to not accept covid infected patients.
Was this information helpful?
No (0)
Yes (0)
Fortis Healthcare customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Ma'am,

This is certainly not the experience we want our patients to have! We sincerely regret the inconvenience that you have faced. Kindly email us your contact details at [protected]@fortishealthcare.com so that we can reach out to you to understand the concerns in detail.

Warm Regards,
Fortis Healthcare

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fortis Healthcare
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    57%
    Complaints
    684
    Pending
    25
    Resolved
    364
    Fortis Healthcare Phone
    +91 12 4492 1033
    +91 12 4492 1071
    +91 12 4492 1021
    Fortis Healthcare Address
    Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41, Gurgaon, Haryana, India - 122001
    View all Fortis Healthcare contact information