Fortis Healthcare — Over charging my Fortis Kalyan

Address:Kalyan

Hi All,
I Murlidhar Agarwal admitted on 5th August 2023 and discharged on 10th August 2023 Bill no 111923IPCR005887 total bill amounting to Rs 228135/-.
I was suffering from infections in my kidney due to 15 MM stones in my kidney and was admitted to Fortis-Kalyan Hospital on 5th August 2023 and discharged on 10th August 2023 and my total bill was Rs 228135/-.
Fortis Kalyan tried to overcharge me for everything and not left out anything. They are not at all bother about the financial position of the common man.

1) Whatever equipment was used by the hospital for the same Hospital recovered the price of the all equipment from the patients. For E.g. During my ICU admission, I was charged Rs 2600/- per day towards Monitor rent over and above the ICU charges.


2) I had a mediclaim and when I got my mediclaim cashless approval then in that sheet it was mentioned that Hospital charges beyond the tariff agreed with the insurance company and accordingly instructed the hospital not to recover the Rs 1000/- from the Patient But Hospital recover this s 1000/- also from the patient.


3) Unnecessary visit of Doctors during admission to the hospital.On the last day, Cardiologist visit me and she just asked me how are you I said alright and she was in the room for approx. 10-20 seconds and I was charged Rs 1200/- for that. I was not having any issues relating to Heart. My 2D report was the okay day before yesterday but the hospital wants to increase their billing so they continue doctor visit irrespective of whether there is a need or not.
4) Overcharge/MRP charge on all the consumables by the HospitalThe hospital overcharged on all the consumables and everything on the MRP as there was no price regulation on non medicine items. Hospital took the full advantage of this by charging the patients. E.g a packet of wipes having 10 wipes costing Rs 100-150 in the market but the hospital charged Rs 499/- MRP as printed on the wipes which are also local wipes.


I was told by the doctor to re-admit after 3 weeks of time to remove the stunt and Kidney stone but considering the above super over charging by the hospital i decided not to continue with Fortis specially Fortis Kalyan as my experience is very bad specially after seeing the 15 pages of bill of Rs 2, 28, 135/-.
I am attaching herewith my cashless approval letter received from Mediclaim company and Fortis Hospital final bill amount and my payment receipt.
Regards, Murlidhar AgarwalMB No [protected]
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Dear Murlidhar,

We sincerely regret the inconvenience that you have experienced. We request you to email us your concern along with contact details at [protected]@fortishealthcare.com so that we can reach out to you at the earliest.

Warm Regards,
Fortis Healthcare

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