Franch Express Courier — Courier not delivered and providing false information

Address:

641002

I made a courier to the mentioned below address on
11/04/2017. The material is still not delivered and neither the office
staffs able to track the order. I got a feedback the material was wrongly
sent to some different office and material got damaged. They told me will refund 500Rs for it but the price of product I shipped is 800Rs. I am fed up with the irresponsibility from
your end .

They had raised a complaint for this issue and they have closed without any action

Franch Courier :: We acknowledge the receipt of your complaint for the AWB No. [protected] and the complaint ID is AD75051

I have the voice conversations of all the conversations and will be registering a complaint on it at consumer court.

Kindly raise complaint
1. Mis handling of consumer goods and damaging
2. Providing wrong information on shipping
3. Informing the customer to call different numbers and track by their own
4. Insulting the customer by offering a lower amount of 500Rs
5. Not picking the call from customer

FROM
Amardeep V
Nokia Solutions & Networks
1st floor, Raj Chambers building
Thadagam Road
Coimbatore, TN-641002
PH:[protected]

TO
B.Elavarasan
297/298 ground floor,
Dr.Rajendraprasad road,
Tatabad
Coimbatore -12
[protected]
[protected]

Regrads
Amardeep
[protected]