Franch Express Courier — not delivering

Address:	625019
Website:	Franch express

[protected] was the booked number. On14.07.2017 from maraimalai nagar to nagamalai pudukottai the courier is not delivered till 18.07.2017. This was an important document. I have booked a complaint in your office the complaint no is 8377972. After tracing the number contact the nagamalai pudukottai branch no. The agent replied that he has phone to the addresse. He has not take the phone so when the addresse phoned after an hour so he said the addresse has to come and collect. It is the fault done by the receiver. So he has make arrangement to return the delvery. His speech was rude,,!!! I have told that complaint has been booked and the call was recorded and it was sent in whatsapp and a complaint will be booked in police station for judicial action. Then he replied rudely that the address in very near. He will deliver to day it may after sunset. The person who have sent the courier told that the delvery. Boy was a rouge he will speak every time to all the people. If doubt any body can check this. Why the courier is having a rouge and fraud agent pl look in to the matter and take serious action against this it is.