[Resolved] Freecultr.com — Product not delivered | |||||
I have ordered a t-shirt on Freecultr.com, on 10.10.2015 (order no. - [protected]) and made online payment of Rs.527/-. They claimed to deliver the product within 8 working days. Its been more than 12 working days now, but still the product is not yet delivered. We talked thrice with their customer care and wrote 2 mails, but all in vein. Was this information helpful? | |||||
Aug 16, 2016 Complaint marked as Resolved A call was made from the company and then it was delivered at my place...Thank you... Freecultr.com customer support has been notified about the posted complaint. Verified Support Oct 28, 2015 Freecultr.com Customer Care's response Dear Somnath, Thank you for writing to us. Please be informed that we have re-shipped the parcel via our logistic partner and same will be delivered to you within next 2-5 days. Order:-[protected] has been dispatched via Ecom Express ( AWB Number:[protected]. You can also track the shipment via website(https://www.ecomexpress.in). We will also be giving you a call to inform you about the shipment details. Rest assured, we will take care of the issue and closely tracking the shipment. Thank you for your time and patronage Regards Team FREECULTR | |||||
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