Frenesi Fashion — Order not received after full payment

Address:chandigarh
Website:www.frenesifashion.com

I ordered for Gisel Chunky wedding on Frenesi Fashion (order no #3849) on 28th Sept and paid full amount of 2695.02 through Razorpay secure...

I tried contacting them through email, instagram, whatsapp and tried calling on the number provided on the website with absolutely no response from them..((+91) [protected]
[protected]@frenesifashion.com)

I ordered the sandals for a specific event in my life, forget not being able to wear it during the ocassion, this is mentally harrassing...

I need my refund NOW!!!
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how do we proceed...Will someone help us track them???

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    chandigarh
    India
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