[Resolved]  Hindwarehome Retail Pvt Ltd — Shoddy execution of Modular kitchen

Address:

Thane, Maharashtra

Dear Sir/madam,

I had engaged services of EVOK ,Thane for doing up my modular kitchen.I wish to state that my experience with Evok wasof the worst kind,making me regret my choice .
After spending 4 lacs and bearing with a delay of more than 4 months i.e double the price and time taken by any other designer or carpenter,I do not have the least satisfaction.I
had to continuously follow up with the store ,firstly with Mr.Abhijit Sant and then Mr.Arun to get the work done.In the meanwhile,the designers we were dealing with left Evok...precisely
3 of them(Roshan,Mamta and Bijal).Mr.Arun paid the least attention and I had to rely on Mr.Sandesh ,the supervisor who used to visit the site at his convenience.As a result the carpenters were
left without any supervision and instructions.
The following are the complaints which need immediate attention--

1) The shutters are not in proper allignment.
2)The gap between two shutters is very prominent
3)The cutlery shelf has not been provided yet.
4)The skirtings have been displaced.
5)The glass shelf inside the cupboard gave away resulting in a mess and damage to my kitchen groceries.
6)Despite having been promies soft closing doors,the same is not operational in toto.

So far Evok has not attended to my grievance.



Sanjana Nayak
[protected]
chayanayak.[protected]@gmail.com





Sanjana Nayak
D/701,Golden Park,
Golden dyes Junction,
Thane (w)
400601