Address: | Hyderabad, Andhra Pradesh |
Hi All,
My Name is Chandrashekar Athmakur, I have a consumer loan in Capital First with loan number CL498246, I paid every month EMI and for one month I made a payment physically (with bill number : FCH000535, Deposit slip number : 116030, Date : 20 /06/2012 Amount : 2159 ) because I received a call from costumer care and they have problem with online . I raised complaint regarding this and requested to share the NOC, but there is no response from the support team and now I'm receiving messages saying that I need to pay the pending amount of Rs.13667.
I went to Capital First Hyderabad office and contacted Mr David (mobile No : +91 [protected]), but he directly telling that I need to pay the amount just because of the amount I paid physically is not updated in there database.
Can anyone help me, how to close this issue and update my CIBIL report.. I have all my recipients and statements related to this loan.
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I want to take serious action on this, can anyone suggest how I can go to take legal action on this.