[Resolved]  Future Generali — Not giving full claim for accidental repair

Address:	Mumbai City, Maharashtra
Website:	www.futuregenerali.in

Sir, my car met with an accident previous month on 13 september and i gave my car to workshop for repairs. Till today i havent received my car back and the insurance company is refusing to give claim of one of the damaged parts in the accident. Instead they are forcing me to believe that it did not happen at time of accident but was already there. They are asking me reasons that how it happened. Please tell me in the microseconds the accident happens. How can i give them details that how that part is damaged. On claim form i simply wrote that front vehicle stopped suddenly due to hard braking and i applied brakes but my car didnt control. What else can i write in it? I and my colleagues suffered serious injuries, i am thanking god nobody died in accident. And these insurance people want me to prove that the part is damaged in the accident. To them i will say that i am sorry i was mentally disturbed at that time so i didnt notice that what all and how the parts got damaged. The rear axle got bent and they are simply saying that it is irrelevant to accident. Was the axle not the part of the car? Was it not acted upon by the forces at the time of accident due to huge momentum.