Hp Gas — Deficiency In Services and Rudeness at the Petrol Pump

Address:

Mumbai City, Maharashtra

Respected Sir, dt : 1-4-2013
I am putting up a complain against the Hindustan Patroleum Petrol Pump situated at Bands Stand, Girgaun Chowpatti, South Mumbai.
This is the the complain regarding the Deficiency in service met to the customers from the above mention petrol pump. I have written complains in their register but have gone in def years too.
This petrol pump is directly handled by the company itself, still very bad response.
Every time when we go for the fuel we have following complains.
1. The staff is very rude, they behave as if they are obliging us by giving the petrol.
2. There is short Staff and even though the Cashier is always in the cabin and the person filling the petrol makes the bill, swipes the card and even fills the air him self. This means that the whole petrol pump is handled by just 1 attendant. He is ready to fight every time.
3. First there was Petrol and Diesel both available at the pump, but since last few months they have removed the Diesel service.
4. Many times the few things are not working such as Air filling Machine, Credit Card Machine.
I request you to please look into this matter so that we do not face the same problem in future.
Thanking You
Bimal Kothari ( Email : [protected]@yahoo.com ).