[Resolved]  om vedant BPCL petrol pump — adulteration of petrol

Address:Maharashtra

Respected Sir / Madam,I would like to report the case of fuel adulteration by a petrol pump, Omvedant Petroleum, Jogeswari Vikroli Link Road, Andheri (E). I had filled the 43.87 liters petrol from this petrol pump on 22nd April 2013. On 1st May 2013 my car (Fiat linea no. MH02 CH 2006) broke down on the road. I called towing server to tow my car to the Vasan Motors service center. On 3th May 2013 (today) I got call from Vasan motors claiming that the problem is due to the water mixed with petrol. This has resulted in the damage of my car parts and I will have to incure the expense of Rs 45000 to 50000/- to fix this car.When I filled the petrol on 22nd April my fuel tank was near empty (capacity of fuel tank is 45/46 liters). And after filling fuel on 22nd April from Omvedant I have not filled the petrol any where. Also the fuel tanks of my car was securely locked to rule out any sabotage. I have the receipt of the petrol filled from Omvedant and also the fuel that came from my car with Vasan motors. I have lodged an complain with BPCL sales manager Mr. Arpti Tiwari and he asked me lodge the complain in Omvedant feedback register. I have also lodged the complaint with MIDC police station. I would now formally like to lodge the complain with you. Requesting you to kindly let me know the appropriate process.Thanks & regards,Anuj Dhokai
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Petroleum [BPCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6067
    Pending
    0
    Resolved
    2100
    Bharat Petroleum [BPCL] Phone
    +91 22 2271 4508
    +91 22 2271 4516
    Bharat Petroleum [BPCL] Address
    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
    View all Bharat Petroleum [BPCL] contact information