Gati Cargo Movers — Goods not delivered and overcharged

Address:Gurgaon
Website:www.gaticargomovers.com

They had agreed on moving our goods from Bhiwadi to Chennai and had collected our items on 27th of March 2021 in agreement to delivering them by 5th of April 2021 at Chennai. Today is 15th April 2021 and they haven't delivered our goods yet. We had also sent our car with them, although they have delivered the car, it was in a very bad condition with almost all of the remaining petrol being used and it was full of dust inside out as well as sand was present. They had collected additional 7500 as insurance which only costed them Rs 850 and this was not even asked but added at their own will. Regarding the goods, they don't give proper response and keep delaying and I hope its not damaged. They told they'd give by 15th, yet no response from them. What can I say, other than than calling them scamsters!
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    Gurgaon
    India
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