Genius Attestation Services — educational documents (dont give documents to genius attestation)

I had submitted my documents for uae embassay attestation to the genius attestaion services. At the time of submission they said notary +hrd+mea+uae attestation cost is19000. I paid single shot. Time duration is 25 to 30 working days. But after one week i called and asked them for follow up they told notary is over we submitted ur document to the respective state hrd but it take time 35 to 40 working days. I said i cant wait up to 40 working days please return my documents as early as possible. They told early not possible u should wait 10 days and for bringing documents they deduct 5000rs if i agree then they will return back to my documents other wise they says wait upto 40 days. I told ok for deducting 5000 rs. After received my documents from them they did not obtain notary also. Simply they deduct 5000rs from me.