Gionee Communication Equipment — unscrupulous behavior of gionee service centre "sri ram engineers lucknow" | |||
Sri ram engineers, the service centre of gionee behind sri ram tower lucknow is highly suspicious and is not following the norms of the company even. On sept 27, 2017 i got repaired my gionee s6. Its touch was to repaired. I was told that there will be a guarantee of 1 month from repair date, if same problem will occur, it will be repaired free of cost. On oct 23, 2017 i went there with same problem. They said, they need to check with machine. After 45 minutes when they handedover my mobile, they said its lcd is broken. Since i was dead sure that while handing over the mobile ldc was perfectly ok, i requested them to show the camera recording of their repair area. I suppose it must be a standard norm to open & repair the cell phone in front of camera for the sake of transparency & audit purposes. They were unable to show the camera recording also. I'm very much sure that they themselves have broken the lcd to avoid a free repair as the same problem occurred with in a month. My earlier experience with this service centre was also very bad. The staff is ill-mannered and knowledge level is pathetic. I'm going to raise this issue in other forums also. Please advice Was this information helpful? | |||
Gionee Communication Equipment customer support has been notified about the posted complaint. | |||
1 Comment | |||
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Sir, my vodafone number [protected] is not working in not in sim 1 nor sim 2 so please confirm why not is working. Same sim working other hand set. Only internet are working but calling not done
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