[Resolved]  Gionee — Gionee phone and service complaint

Address:

Chandigarh, Punjab

Guys, Gionee, the company is only concerned about selling phones. The compare themselves to Samsung in the TV commercial put are not even equivalent to a blade of their hair. I moved to GIONEE after using Samsung and iphone as the salesman at Pioneer Traders ins sector 22 Chandigarh was able to impress me that the phone was very good in quality. I inquired about their service and the salesman said they had a service center in Sector 44 chandigarh and the service was good.. I bought the phone on 24th May 2014 and went back. The first thing i noticed was that the phone actually gets hot while using and the battery backup was nowhere near to what was promised. Then in less than 2 months the back cover where Gionee is written opened up from sided and i could see a crack. I checked online and found that this happens coz of the swollen battery and took the Phone to Pioneer Traders, the guys who sold the phone to me. As expected, he refused to do anything and referred me to the service station in sector 44 Chandigarh. First of all the service station Gionee has is shabby and not even 100 Sq feet in area which means no more than 3 people can stand there. The guy there doesnt care about you and doesn't want to take complaints. He wants you to go back . the experience sucks. To make it short he fought with me and clearly refused to do anything. The service station is JOKE and the guy cannot handle more than 2 enquiries. The lady out there laughed the moment i entered telling the person there that there was another Gionee complaint . I called back Pioneer Traders and they promised some action but again nuthing happened which is why I am posting a complaint here. I will be throwing the phone in water and taking a video shoot of the phone and will also post a video recording osf the service station and how the person behaved in some time. . these fraud companies need to be taught a lesson. guys don't buy any of these phones. I will make sure I let everyone know about my experience with Gionee . i am also going to share this article on facebook on Gionee page. I dont think there will be any action but atleaset a lot of people will know . A video will let them know how I feel about Gionee. I am also going to upload a video clip of their so called service station. if you want to talk to me call me on [protected] Nitin I