[Resolved]  Girias — Poor service and no response

Address:

Chennai, Tamil Nadu

Dear Sir,

I am K.C.Lazaru. I have bought a Samsung washing machine from GIRIAS. It made a stall arrangement in Chennai Trade fare Centre for 3 days ( 04.07.14 – 06.07.14.) There I booked it and give me an advance payment of Rs.1000/- I will agree to pay the remaining on the time of delivery. They assured me to deliver it on Tuesday ( 08.07.14). I called him on that day morning to confirm the time, but the salesman Mr. K.Srinivasan ( Contact No.[protected]) At last he picked the call at the evening and he given his manager’s number. He is Mr. Deva and his contact no. Is [protected]. The number was ringing. But he wont pick the call. I messaged to his mobile number that I will register a complaint. After that he said that he tell me the status of my bill within half an hour. But he never make me a call for 2 hours. So once again I call him. But he never pick my call. I am very much mindly disturbed with their poor service. Please do the needful to buy the washing machine which one I booked.

The Details of the bill :
Company : Girias
Dt : 05/Jul/2014
No : CS/TNHO/728
Product : Samsung Washing Machine
Model : WF1650NCW

Thanking You.
regars,
K.C.Lazaru
[protected]