[Resolved]  Godrej Appliances — AC working issue not being solved, no technician arrives at home.

Address:

Mumbai City, Maharashtra

Hi i had an issue with my Ac which i bought, its registered on Name " Sheetal Rathod ". I registered a compliant on 13th of july 2015, a technician came to solve the issue. He said the issue wont raise again. He went and the next day the issue came up again. As the previous complaint was closed i opened a new compliant for the same issue on 15th of July. For this compliant i was told that an technician would come on 15th with the name NIHAL SIDDIQUE. but he did not come so i have been calling the customer care for the issue but they are just saying that they are forwarding it to high priority but till now no one has arrived at my home. Below is the SMS i recieved from Godrej for this compliant. * Godrej SMS * Technician - MUMBAI-NIHAL SIDDIQUE will be attending your call - B[protected] on 15/07/2015. Today on 21st when i called the customer care again they said that "We are doing our work, contact local service centre if the issue is not addressed". I don't understand why should i call the local support its there look out whom they hire and how to get work done from the hired people. I did not expect this from Godrej, i have been using its products for years. Godrej should not take care of this. Please help me solve the issue thanks in advance Compliant no. B[protected]