[Resolved]  Godrej Appliances — Air conditioner not installed as per rule

Address:Chennai, Tamil Nadu, 600087

2 godrej split ac has been installed 8 month before by putting hole for drain pipe, but the hole has not been closed by using POP as per installation method and the suggestion for closing is also not informed to the customer, due to heavy rain in chennai, the rain water came in to the room through hole. godrej cust care is not taking the complaint.
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Aug 7, 2021
Complaint marked as Resolved 
Godrej Appliances customer support has been notified about the posted complaint.
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Dear Subramaniyanmetro,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.
Dear Subramaniyanmetro,

We are still awaiting your contact details/ complaint number. Request you to send in the same as this will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.
Dear Subramaniyanmetro,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team.

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