[Resolved]  Godrej Appliances — Demo for the product was not provided yet. Purchaced on 13/06/2015

Address:Coimbatore, Tamil Nadu

Hello There, I have purchased a fully automatic washing machine (Godrej) (bill # 24804 ) from Vasanth and CO on June 13th 2015 and they said that the technicians from Godrej would arrive the next day, but they haven't come yet. In-spite of many reminders to Vasanth & CO and to the Godrej service center there were no proper response from either side. I might have called Vasanth & CO for at-least 10 times and the Godrej office for 10 times, but vain. We both are working couple, we both put permission in the office till 2pm and waited the whole week for the technicians to come provide a Demo. We heard great about Vasanth & CO and Godrej, however, the experience was just opposite. I really regret this and never recommend the above said companies to any of my friends or family. Regards Madan.
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Madan,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

You can get the complaint Number by calling us on our toll free number[protected].

Regards,
Godrej Appliances Team.

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