Godrej Appliances — Godrej is selling substandard product, with pathetic after sale service. Shame on you.

Address:New Delhi, Delhi, 110062
Website:www.godrejappliances.com/GodrejAppliances/index.aspx

Dear, i had purchased a godrej washing machine to our support country brand. I have chosen godrej out other indian brand due little more faith on quality. But godrej has proved me completely wrong on selection of godrej appliance. I have done a very big mistake to trust on godrej quality. From date of purchase to till date it has been repaired more than 4 times. Such a poor quality & substandard product made by godrej. Its not only quality of product your service system is pathetic too. Recently my washing machine dryer is not working, i have tried to book complaint but no response on toll free number. I had also sent message to register complaint, now its 20 days but no response. (Pfa) such a pathetic service. Immediate attention is require on product quality & service. Now its 20days, still no desired resolution from godrej. I have been mentally harassed by godrej. I am lot of money for laundry. Even they have taken original invoice from my parents in absence of mine.
With best regards
Imran khan
Contact: +91-[protected]
Was this information helpful?
No (0)
Yes (0)
Godrej Appliances customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Imran Khan,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

If you have already logged a complaint with our customer care center, please provide the 10 digit complaint number.

Incase you have not yet registered your complaint; you can do the same by calling us on our toll-free number[protected].

Regards,
Godrej Appliances Team.
Dear Imran,

Your complaint has been closed.

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on[protected].

Regards,
Godrej Appliances Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Godrej Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    1439
    Pending
    0
    Resolved
    678
    Godrej Appliances Phone
    +91 22 6796 5959
    +91 22 6796 1800
    +91 22 6796 5656
    Godrej Appliances Address
    Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
    View all Godrej Appliances contact information