[Resolved] Godrej Appliances — godrej rb eon 380 nxw double door

Vanshika Nain

Address:

N-70, Nagla, Pantnagar, Udham Singh Nagar, Uttarakhand, 263145

I bought godrej rb eon 380 nxw double door almost two years back. However since than it is not working properly. It gets stopped working intermittently. But now it has completely stopped working. Initially it was apparent that line taking cool air to upper portion was getting clogged, however now it seems that fan is not at all working. The bottom deep freezer is still working however upper portion (Chiller /fridge) is not working i. E there is no cooling.

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Apr 13, 2020

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Godrej Appliances Customer Care's response Dear Vanshika,

I am extremely sorry to hear about your experience and would like to take this opportunity to resolve your complaint.

Kindly provide the complaint number & your mobile number so that I can resolve your issue on priority. In case you have not lodged a complaint yet, please do so by calling us on our toll-free number[protected]. You may also log a request online here: http://bit.ly/2xLUhEi

Regards,
Dev

Verified Support

Mar 12, 2020

Godrej Appliances Customer Care's response Dear Vanshika,

I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue.

Regards,
Dev