[Resolved] Godrej Appliances — Godrej refrigerator

Hemant Ganatra

from Itanagar, Goa

Address:

753003

Godrej penta cool frost free model number gfe 2209197 litre purchased date 16.02.2008. The company gives warranty about the product is protected from rust for10 years. We have been complaining for lat one year. Not getting proper reply.
Nature of the complain is — the body of the friedge is rusted.

Please depute some to inspect and change the friedge.
Hemant ganatra
[protected]

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Jan 5, 2017

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Dec 04, 2016

Updated by Hemant Ganatra Still the complaint has not been resolved

Verified Support

Dec 05, 2016

Godrej Appliances Customer Care's response Dear Hemant,

Sorry for the trouble you have faced. Your concern has been raised with our team. Please allow us some time & we will get back to you on this with a quick update.

Regards,
Godrej Appliances Team

Verified Support

Jan 24, 2017

Godrej Appliances Customer Care's response Dear Hemant,

Our team has sent you an e-mail about the repairs. Request you to reply to it so we can take it forward.

Regards,
Godrej Appliances Team