[Resolved] Godrej Appliances — Improper installation of ac | |||
I have installed my ac on 14th of mar'16 vide service request no. I[protected] and have paid Rs.1200/- against the installation charges. I was not there at my residence post 14th mar'16 and when I came back and started using the same, the outdoor unit of ac is not working which means improper installation. when I have complained in Godrej CC they said since you are reverting post 1 month hence your call will be chargeable and the visiting charges is too high as it is of Rs.500/-. This is very rediculous.In such type of scenario why a customer will suffer for just the person has not worked properly. Why I should pay another Rs.500/- for visit. Is this not a cheating with customer to get the service charges. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Babita,
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
Your complaint has been closed.
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on[protected].
Regards,
Godrej Appliances Team.
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+91 22 6796 5959
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
We regret the inconvenience caused to you. We have forwarded your details to the concerned team. We assure you that we will address your issue at the earliest.
Regards,
Godrej Appliances Team.