[Resolved]  Godrej Appliances — not coming for repairing it's under amc from last 20 days

Address:

Mumbai City, Maharashtra, 400068

Respected sir/madam,

With the above reference complaint no. B[protected]

I would like to make some reference for your kind attention :
1) complaint registered on 16/09/2017 today's date 02/10/2017 almost 17 days
2) i have got message on 28/09/2017 that some technician are coming to visit, our home, my family postponed our religious function ceremony due to your message, but in vain no technician turnedup for any job work associated.
3) three times called to your toll free number for re complaining and want to know the status of your highly appreciable technician muharat to come at our small lower middle class person home.
4) as per your website your production for my split air conditioner is in continue and as no parts available for 20 days is illogical.
5) technician prior come for checking the status of my ac are not in good shape of knowledge of the product.
6) prior history you can check of my mobile number, you can come to know that for cancellation of second ac refund amount of rs.1000/ i have to move to consumer complain forum for the same and after 8 months i have got my money back without any interest or any compensation.
7) for this time i am giving 5 days from today, to ressolve my complaint no. B[protected], either i will forward this compalint and this email to consumer complaint forum for further discussion.
8) we lower middle class family having sleepless night in this humid and hot climate of mumbai from last 20 days, no amount will compensate for the same.

Awaiting positive reply from your corporate governance.

Any positive feedback is highly appreciable.

Thanks & regards

Jignesh vyas / prajakta vyas